Rafael Ontiveros is the reason Lightyear Moving runs the way it does: a habit picked up dispatching Fort Bliss freight, where a plan gets double-checked, not assumed. That same habit carries into every job the payroll crews and company trucks handle today.
Names behind the phone number
When the phone rings, Selena Aguirre is generally the one answering it. Whatever’s unusual about your property — base access, a dock booking, a road that doesn’t show a street sign — she works it into the scheduling conversation from the first minute, then holds a placeholder date.
Move Coordinator Diego Franco lays out the route for the day, factoring in current Fort Bliss access conditions and whatever that week’s heat outlook demands.
Isabela Duarte handles estimates, whether that means walking a property herself or reviewing a video clip a customer records ahead of time, arriving at a figure either way.
On the ground, Marcos Villalobos leads local crews — nobody works a customer’s home unsupervised until they’ve trained on it. Emilio Chacon owns the long-haul side, covering Phoenix, Amarillo, Lubbock, and Midland-Odessa.
Learned on the job, not from a screen
Marcos usually knows a Lower Valley farm road won’t fit the full-size truck long before arriving, and Emilio reroutes a long-haul lane the instant a dust storm rolls in west of town. Repetition in this exact territory is what teaches that, nothing else.
Everyone by name and title
| Name | Role |
|---|---|
| Rafael Ontiveros | Owner |
| Selena Aguirre | Customer Intake / Scheduling |
| Diego Franco | Move Coordinator |
| Isabela Duarte | Estimator |
| Marcos Villalobos | Crew Chief |
| Emilio Chacon | Crew Chief / Long-Distance |
Every mover beyond this list is a permanent, full-time hire, none of them seasonal. Curious how Rafael ended up running a moving company? Read the backstory, or skip ahead and phone in to reserve your date now.